It’s so hard to find someone to help you fix problems when you have zero idea what the actual problem is. We have a heating system that was installed by the previous owner and it’s been a bit of an ordeal. Radiant heat seems to be a bit of a specialty issue. Ongaro, and Roberto in particular, has been a reliable partner and now we have a functioning system. Roberto’s communication is incredible. He has arrived early, stayed late, dealt with the manufacturer on our behalf. We always feel like he cares and will do whatever it takes to find a solution. We never feel like it’s “just a job.” Because of him, we are a client for life. Also love that Ongaro is a local, family-run business.